| Product Model | IPC-5000 | |
| System | CPU | 10th Gen Intel® Comet Lake-S Core™ i9/i7/i5/i3, Pentium®, Celeron® Processor, Max 125W |
| Chipset | Intel® Q470E Express | |
| System memory | Dual-channel DDR4 (non-ECC) 2933 MHz | |
| Expand | 1 (Signal configured as 1 PCIe x16 or 2 PCIe x8) 3 (Slot 1 support Thunderbolt™ 3 card by request) pciex4 2 (pci) |
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| GPU&Graphics card | 1*VGA up to 1920 x 1200 @60Hz 1*HDMI up to 4096 x 2160 @30Hz 1*DP up to 4096 x 2304 @60Hz |
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| Audio | Realtek® ALC887-VD2-CG HD Audio Codec | |
| Ethernet | 1 x Intel® I219-LM GbE 1 x Intel® I210-AT GbE |
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| Storage | 3 x M.2 M key (PCIe x4 NVMe, signal shared with PCIe Slot 1 & 3 & 5), two with 2242/2260/2280, one with 2242/2260/2280/22110 4 x SATA 3.0 (RAID 0/1/5/10) |
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| PS/2 | 1 (wafer connector) | |
| USB | 6 x USB 3.2 Gen 2 (6 x rear) 2 x USB 3.2 Gen 1 (2 x internal) 5 x USB 2.0 (2 x rear, 3 x internal with one Vertical Type-A Connector) |
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| Serial port interface | 6 x COM ports (1 x rear, 5 x internal) COM1~2: RS-232/422/485, Ring/0V/5V/12V, Auto-flow Control COM3~6: RS-232, 0V/5V/12V | |
| Control switch | 1 * Power switch | |
| Power requirements | ATX-Power 24P, 12V-8P | |
| GPIO | 16-bits (8 x GPI; 8 x GPO), 5V | |
| Operating system | Windows 10 IoT Enterprise 2019 SAC (64-bit, RS5) Linux Kernel 5.x (by request) | |
| Structure | Construction | SGCC enclosure |
| Color | Industrial Grey | |
| Installation method | Rack mounted installation | |
| Size | 430x480x177mm | |
| Net weight | 18.5KG | |
| Environment | Operating Temperature | -10 ~ 60°C |
| Storage temperature | -20 ~ 80°C | |
| Storage humidity | 10 ~ 90%,non-condensing | |
| Vibration | 5grms/5~500Hz/random/working state (SSD); 1grms/5~500Hz/random/working state (HDD) | |
| Impact | 50g peak acceleration (continuous for 11ms) (SSD); 20g peak acceleration (continuous 11ms) (HDD) | |
| EMC/Certification | CE/CCC | |
| IPC-5000 | IPC-5000/S001 | I3-10100/2*LAN/6*USB3.2/2*USB2.0/1*RS232/1*VGA/1*DP/1*HDMI/ATX 24pin POWER |
| IPC-5000/S002 | I5-10400/2*LAN/6*USB3.2/2*USB2.0/1*RS232/1*VGA/1*DP/1*HDMI/ATX 24pin POWER | |
| IPC-5000/S003 | I7-10700/2*LAN/6*USB3.2/2*USB2.0/1*RS232/1*VGA/1*DP/1*HDMI/ATX 24pin POWER | |
| IPC-5000/S004 | I9-10900/2*LAN/6*USB3.2/2*USB2.0/1*RS232/1*VGA/1*DP/1*HDMI/ATX 24pin POWER | |
| 供电 | PA-250ATX | ADC110/220V宽范围,并且在DC90V~DC264V范围内正常工作 |
| PA-450ATX | ADC110/220V宽范围,并且在DC90V~DC264V范围内正常工作 |

| Dear customers of Oriental Songbai Technology: | |||
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Hello! Thank you for your long-term support and trust in Dongfang Songbai Technology's products and services. Dongfang Songbai Technology Company provides you with comprehensive support through channels such as the web, WeChat, and phone. The after-sales service team of Oriental Songbai Technology will track the entire process of the services provided, including on-site service, repair service, project service, as well as handling results and repair progress. If you encounter any problems during the use, repair, or other related services of the product, please feel free to contact the hotline of the Oriental Songbai Technology service team at any time. Dongfang Songbai Technology provides 7 * 24-hour hotline support for all products.
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Service Hotline 400-800-1871
Provide after-sales maintenance services for Dongfang Songbai Technology products, including repair order number application and progress tracking, quotation information confirmation, warranty inquiry, on-site appointment, new product promotion, common problem summary, service consultation, etc。
WeChat after-sales service time: 8:00-19:00
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| Service Center: | |||
| Dear customer of Dongfang Songbai Technology, please package the product properly and attach a fault description and contact information | |||
| Location | Address | Postal code | Telephone |
| Beijing | Room 31078, 1st Floor, Hongyun Building, No. 3 Shuangqing Road, Haidian District, Beijing, Dongfang Songbai Technology Maintenance Center | 100085 | 010-82331878 / 13811526685 |
| 地点 | 北京 |
| 地址 | 北京市海淀区双清路3号鸿运大厦1层31078室 (东方松柏科技维修中心) |
| 邮编 | 100085 |
| 电话 | 010-82331878 / 13811526685 |
工作时间:周一至周五 9:00-18:00
Contact:Miss Cheng
Mobile:13811526685
Email:ipc@ipccore.com
Address:Room 31078, 1st Floor, Hongyun Building, No. 3 Shuangqing Road, Haidian District, Beijing
