| Product model | SRR-3400 | |
| System | CPU | Phytium ® Feitenglong E2000D |
| MEMORY | 1GB DDR | |
| Storage | 8GB eMMC | |
| Communication | Ethernet | 4 x RJ45, 10/100/1000Mbps |
| Cellular network | Built-in M.2 slot for connection to honeycomb module (optional) (4G: optional CAT 4 and CAT 6; G: all domestic network communication) | |
| Wi-Fi and Bluetooth | Wi-Fi 2.4GHz & 5GHz, 802.11 a/b/g/n/ac + Bluetooth 5.0 | |
| Input/Output | Serial port | 1 x RS232/RS485 (equipped with 3.81mm phoenix terminals, isolated) and 3 x RS232 (equipped with 3.81mm phoenix terminals, isolated) |
| Digital quantity input | 4 * inputs, supporting dry/wet contact switching (optional) | |
| Digital quantity output | 2 x Digital output, maximum load: 5A@30V DC (optional) | |
| Analog quantity input | 2 x Analog input (optional) | |
| SIM card slot | 2 x SIM card slot | |
| Antenna | 2 x Wi-Fi Antenna | 2/4 x Antenna | |
| Ground connection | Enclosure Earthing&PCB Earthing | |
| Real time clock | Support | |
| System control | Key press | 1 * Reset |
| LED Indicating light | 6 x LED Indicating light | |
| Mechanical | Size | 230mm x 150mm x 45mm(带安装支架) |
| Housing | Sheet metal | |
| Installation mode | DIN-Rail Mounting | |
| IP Protection class | IP40 | |
| Heat dissipation mode | Cooling without fan | |
| Source | Input | 9-48V DC, Supporting overcurrent protection and anti-reverse connection protection |
| Power supply terminal | 3 Core 3.81mm phoenix terminal | |
| Software | Operating system | VantronOS |
| Secondary development | SDK is provided to support C/C++/Python/Nod-Red/Node JS and other development languages | |
| IPK Import into | Support | |
| Equipment management platform | Shourui BlueSphere Platform | |
| South facing agreement | Modbus TCP、Modbus RTU、EtherNet/IP、ISO-on-TCP、CC-link | |
| Edge Calculation Script | JavaScript, MicroPython | |
| North facing agreement | MQTT | |
| Internet of Things platform access | Aliyun, Huawei Cloud, Roots Cloud | |
| Equipment management platform | Shourui BlueSphere GWM | |
| Collocation method | Local, remote | |
| Mode of upgrade | Local upgrading and centralized batch upgrading | |
| Journal | Support | |
| Network | Network management | SNMP v1/v2c/v3 |
| Network time protocol (NTP) | Support | |
| IP Application | Ping、Traceroute、Nslookup | |
| Network address translation (NAT) | Support | |
| Route | Static routing | |
| Safety&Reliability | Firewall | Support |
| VPN | OpenVPN、L2TP、PPTP、IPSec | |
| Multilevel authority level | Support | |
| Link online detection | Send heartbeat packet detection and automatically connect in case of disconnection | |
| Network reliability | Support fail-over, wired Wi-Fi、 Cellular network communication is backup to each other | |
| Watch dog | Software and hardware watchdog | |
| Environment condition | Temperature | Operating temperature: - 20 ℃~+70 ℃ Storage temperature: - 40 ℃~+85 ℃ |
| Humidity | Relative humidity 5% - 95% (without condensation) | |
| Authentication | UL、CE、FCC、PTCRB | |

| Dear customers of Oriental Songbai Technology: | |||
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Hello! Thank you for your long-term support and trust in Dongfang Songbai Technology's products and services. Dongfang Songbai Technology Company provides you with comprehensive support through channels such as the web, WeChat, and phone. The after-sales service team of Oriental Songbai Technology will track the entire process of the services provided, including on-site service, repair service, project service, as well as handling results and repair progress. If you encounter any problems during the use, repair, or other related services of the product, please feel free to contact the hotline of the Oriental Songbai Technology service team at any time. Dongfang Songbai Technology provides 7 * 24-hour hotline support for all products.
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Service Hotline 400-800-1871
Provide after-sales maintenance services for Dongfang Songbai Technology products, including repair order number application and progress tracking, quotation information confirmation, warranty inquiry, on-site appointment, new product promotion, common problem summary, service consultation, etc。
WeChat after-sales service time: 8:00-19:00
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| Service Center: | |||
| Dear customer of Dongfang Songbai Technology, please package the product properly and attach a fault description and contact information | |||
| Location | Address | Postal code | Telephone |
| Beijing | Room 31078, 1st Floor, Hongyun Building, No. 3 Shuangqing Road, Haidian District, Beijing, Dongfang Songbai Technology Maintenance Center | 100085 | 010-82331878 / 13811526685 |
| 地点 | 北京 |
| 地址 | 北京市海淀区双清路3号鸿运大厦1层31078室 (东方松柏科技维修中心) |
| 邮编 | 100085 |
| 电话 | 010-82331878 / 13811526685 |
工作时间:周一至周五 9:00-18:00
Contact:Miss Cheng
Mobile:13811526685
Email:ipc@ipccore.com
Address:Room 31078, 1st Floor, Hongyun Building, No. 3 Shuangqing Road, Haidian District, Beijing
